Hotels and boutique hotels
Rooms, room types and rate plans, a tape chart and one folio for every stay, and one system at the desk instead of three.
Booking engine + PMS for Cambodian hotels
Bookings on your own website. The whole front desk on one screen.
OtelCloud puts a booking engine on your hotel's website, in Khmer and English. The same system runs arrivals, rooms, rates and the folio at your front desk.
- Front desk on a tablet
- Drag-and-drop tape chart
- Folio and receipts
- Guided hotel set-up
- Set up by our team
Why OtelCloud
Made for the way hotels in Cambodia sell rooms
A booking system for Cambodia should speak Khmer and show riel beside the dollar. OtelCloud does.
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Book direct, skip the OTA commission
A guest who books on your own website is a booking you pay no OTA commission on. OtelCloud is sold as a package, not as a cut of each stay.
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Dollars and riel
Prices show in US dollars with the riel amount beside them, in the booking engine and on the folio.
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Khmer and English
Guests book, and get their confirmation e‑mail, in Khmer or English. Your staff switch the back office between the two.
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Front desk on a tablet
Check-in, room moves, payments and the folio work on a tablet at the desk as well as on a computer in the office.
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Drag-and-drop tape chart
See every room night on one calendar, and drag a booking to another room when the plan changes.
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A folio that never lies
Lines are never edited or deleted: a mistake is reversed by a new line, so the story of a stay stays honest.
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Rates in seconds
Change one night, chosen weekdays or a whole range of nights from one grid, with the rooms left beside each price.
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Cambodian taxes in one tick
Switch on the Cambodian standard: accommodation tax 2 % and VAT 10 % on top of it, worked out on every stay.
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A guided hotel set-up
A Set up your hotel card lists what is left: rooms, rate plans, photos and the tax number. It goes when the work is done.
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Room numbers as a list
Type 101-110, 201-205, 301A and the rooms and their floors are made for you.
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Every hotel's data stays apart
Each hotel's bookings and guests are kept apart from every other hotel's, by the database itself.
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An audit log of every change
See who changed what, and when, across rates, bookings and staff.
How it works
We set it up with you. You never start from a blank screen.
There is no sign-up form and nothing to install. Our team takes your hotel live, one step at a time.
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Step 1
Talk to us
Tell us about your property: your rooms, your rates, how guests book today.
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Step 2
We set up your rooms, rates and photos
Our team loads your room types, rate plans, policies and photos, and themes the booking engine to match your website.
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Step 3
We train your staff
Your front desk, accountant and managers learn OtelCloud on your own rooms, in Khmer or English.
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Step 4
Go live
The booking engine goes onto your website, and your desk takes its next bookings in OtelCloud.
Booking engine
A booking engine guests finish without help
Dates, room, details, confirm: four steps on a phone or a computer. Each night's price shows on the calendar, the cancellation policy shows before the guest commits, and the confirmation arrives by e‑mail in their language.
- On your website as a search bar, a popup on your Book buttons, or a full page
- Your colours, logo and fonts, so it looks like your hotel
- Each night's price in dollars, with the riel amount beside it
- Guests view or cancel their booking through a secure link
Front desk
Today's hotel, at a glance
Arrivals, departures, who is in house, tonight's occupancy, today's revenue and the money guests still owe, on the first screen your desk opens in the morning.
- Check guests in and out from the arrivals and departures lists
- Walk-ins and phone bookings in the same system as web bookings
- The folio: room nights, extras, payments and refunds in one ledger
- Rooms marked clean, dirty or out of order for housekeeping
Calendar
Every room, night by night
A tape chart of every room for the next two or four weeks. Drag a booking to another room; bookings that have no room yet wait in their own row until the desk gives them one.
- Confirmed, in house, awaiting payment and out of order at a glance
- A dot on every booking that still owes money
- 14 or 30 days at a time, moved with a tap or the arrow keys
Rates & availability
Prices and rooms for every night, in one grid
Set the price, the rooms left to sell, the minimum stay and open or closed for each room type, night by night. Select a range to change many nights at once.
- Rate plans such as room only, bed and breakfast or non-refundable
- A cancellation policy on every plan, shown to the guest before they book
- Change a date range or chosen weekdays in one edit
Who it's for
Built for every kind of stay, from a villa to a resort
OtelCloud is a complete system for the team that runs a property: a booking engine, a front desk and a back office, for hotels, villas, cottages and dorms alike.
Resorts
Several room types and rate plans, and extras on the folio.
Villas and private villas
Rent a villa by the night, one villa or a whole row of them. A private villa is one unit you rent: its own calendar, rate and folio.
Cottages
Cottages numbered C1, C2 and on, sold by the night with housekeeping and a tape chart like any room.
Dorms and hostels
Sell beds: each bed is a unit (A1 to A12) at its own price per night, and a group books several beds at once.
Serviced apartments
Apartments let by the night, with the same rooms, rates, payments and folio as a hotel.
One private villa or a hundred rooms: you choose the type of property, and the screens say room, villa, cottage or bed.
Sister product
Running a restaurant too? Meet BrownPOS.
BrownPOS is the point of sale made by the same team, Angkor Design. The two are separate products: a hotel can use OtelCloud without BrownPOS, and a restaurant can use BrownPOS without rooms.
Visit brownpos.com
Coming soon
Restaurant and bar bills from BrownPOS posted to the guest's room folio, settled at check-out.
Who sets up OtelCloud for my hotel?
Our team does. We load your rooms, rates, policies and photos, theme the booking engine to your website and train your staff. There is no self sign-up.
How do guests pay?
Guests pay at the hotel. Your staff record cash and card payments at the desk against the stay, and the folio shows what is still owed.
Is it in Khmer?
Yes. The booking engine, the e-mails guests receive and the back office your staff use are all in Khmer and English. Each person chooses their language.
Does it connect to Booking.com or Agoda?
Not today. OtelCloud takes direct bookings on your own website. Connecting to OTAs is on our roadmap.
Can my staff use it on a tablet?
Yes. The back office is designed for a tablet at the front desk as well as a computer in the office.
How long is the trial?
Three months, counted from the day our team opens your hotel's account. After the trial, OtelCloud continues as a 6-month package. See pricing.
See OtelCloud with a hotel like yours
Book a demo and we will walk you through the booking engine as a guest sees it, then the front desk as your team will use it.